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Cancellation Policy

We respectfully ask that you reschedule or cancel at least 24 hrs before beginning of appointments. To hold your appt, a credit card is required. Appts cancelled in less than 24 hrs are considered a “No-Show” & clients will incur a charge of 50% of the service amount. All attempts to reschedule in a timely manner will be made. If we do not hear from 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 50% of the service scheduled. Healthy Hair etc. values your time and feels that it is fair to honor the same policies we apply to our clients.  Should we need to cancel on a client due to unsafe weather conditions, weather, power outages, or other unforeseen events with less than 24 hours notice we will do all we can to reschedule your appointment in a timely manner. If you have any questions regarding our policies please give us a call at 757-598-1217. Thank you for booking your service with Healthy Hair etc.